Privacy policy

What we collect

Your name, mobile number, delivery address and email, to process and deliver your order.

How we use it

To confirm, deliver and support your orders, and, only if you subscribe, to share new drops and restocks.

Sharing

We share delivery details with our courier partner only. We never sell your data.

Cookies

We use essential cookies to keep your bag, wishlist and sign-in working.

Order availability

We do our best to keep all products in stock. However, in rare cases, an item you ordered may become unavailable after your order is placed.

If this happens, our team will contact you on WhatsApp or call within 24 hours of your order, and you can choose to:

• Wait for the item to be restocked (we will share the expected time)
• Choose a different bag of similar value
• Cancel your order

If you have already made an advance payment, you will receive a full refund within 3–4 working days in case of cancellation.

Your choices

Contact us at shop.aurina@gmail.com to access, correct or delete your data, or unsubscribe at any time.